Terms of Sale and Licence

1. Who we are

NOSA Desk is developed and licensed by NOSA Studio Ltd, registered in England and Wales, company no. 17423491, registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact: hello@nosadesk.com.

These terms apply when you buy a NOSA Desk licence and when you use NOSA Desk.

NOSA Desk is sold to businesses, self-employed people and private individuals. If you buy as a private individual, the mandatory consumer rights of the country where you live apply in addition; these terms do not limit them.

2. Our reseller Stripe (Sold through Link)

Our online orders are processed by Stripe through its “Sold through Link” service (Sold through Link, LLC). Sold through Link is the Merchant of Record for all these orders: it charges you, issues your receipt and invoice, handles sales tax and answers questions about payment.

You buy the licence through Sold through Link. Link's current terms (section “Sold Through Link Terms”) govern the sale; these NOSA terms govern your use of the software.

3. What NOSA Desk is

NOSA Desk is software for Windows that runs on your own computer. It reads the files, folders and mailboxes you connect, on your computer, and shows deadlines, promises and next steps on one page. Your files stay where they are. A Linux version is in preparation.

NOSA Desk points you to information in your files. It can miss or misread information. Check important deadlines and amounts in the original source.

4. Free trial

You can use all features for 14 days without an account and without payment details. After the trial your files stay untouched and your last built Desk stays readable. Refreshing, live editing, automation, AI features, managing sources and Outlook filing need a valid licence.

5. Plans and prices

• Per person: CHF 19 monthly for the first 20 customers while subscribed; regularly CHF 29 monthly. The yearly price offered on the buy page is CHF 190 per person. Before completing your purchase, the buy page and checkout show the price for your selected period and currency.

All prices exclude VAT or other sales tax. Stripe calculates the tax at checkout, based on your country and on your VAT number if you enter one, and shows the total before you pay. Your invoice shows the tax charged.

A licence covers one seat per person who uses NOSA Desk. The number of seats is not technically enforced; you agree to buy one seat for each person using it.

NOSA AI follows after approval for customer launch. Until then, the Desk subscription does not promise access to NOSA AI or an AI allowance. The existing Claude Desktop connection uses your own Claude plan and its terms and allowance. AI answers are suggestions that may contain errors and must be checked before use. Statutory rights remain unaffected.

6. Your licence key

Right after your payment, your licence key appears on the buy page on nosadesk.com. We also send it to the email address used at checkout. You paste it into NOSA Desk under Licence. The check runs offline on your computer.

Delivery therefore starts immediately after payment. If you buy as a private individual in a country with a statutory right of withdrawal for digital content, you agree by buying that we deliver at once and acknowledge that the statutory right of withdrawal may thereby end. Independently of this, our 14-day refund on the first payment applies, no reason needed.

A key is valid through the date NOSA Desk shows under Licence: the end of the period you paid for, plus 7 days for monthly plans or 14 days for yearly plans. On a first yearly purchase, the first key is valid for 21 days; after the 14-day refund period we email you the key for the full year. After each paid renewal or change in the number of seats we email you a new key automatically.

7. What you may do with NOSA Desk

During the validity of your licence you may install and use NOSA Desk for your business or your self-employed activity, for the number of seats you paid for. The licence is non-exclusive and not transferable.

You may not resell, sublicense or rent NOSA Desk, share your licence key with anyone who does not have a seat, remove or bypass the licence check, or reverse engineer the software, except where the law allows it.

8. Renewal and cancellation

Plans renew automatically at the end of each period at the price that applies then, until you cancel. We tell you by email at least 30 days before a price change applies to your renewal.

You can cancel at any time, using the link in your Sold through Link receipt, at link.com, or by emailing us. Cancelling stops automatic renewal; the period you have already paid for runs to its end. Your licence key stays valid until the date NOSA Desk shows under Licence. After that, your files remain yours and your last built Desk stays readable.

9. Refunds

See our Refund Policy.

10. Your data and other services

NOSA Desk manages your data on your computer. Local reading does not send their contents to NOSA. Data flows for optional AI use are explained in our Privacy Policy.

You decide which folders and mailboxes NOSA Desk reads, and you are responsible for backups of your files. If you connect an external AI provider or other service, that provider's terms and costs apply.

11. Updates and support

While your licence is valid you can install new versions when they are available. Support is by email at hello@nosadesk.com on business days.

12. Liability

We develop NOSA Desk with reasonable care. To the extent the law allows, our total liability under these licence terms is limited to the licence fees paid for NOSA Desk in the 12 months before the claim, and we do not cover lost profits or indirect business losses. This limit does not apply to fraud, death or personal injury caused by negligence, or liability that the law does not allow us to limit. If you are a consumer, your mandatory rights and remedies for faulty digital content remain in place. Link's Sold Through Link Terms govern claims about the sale and payment.

13. Changes to these terms

We may update these terms. The version in force when you buy or renew applies to that period. We tell you about important changes by email.

14. Law and courts

For business customers, these licence terms are governed by the laws of England and Wales and disputes under them are subject to the courts of England and Wales. If you are a consumer, mandatory protections of the law where you live and your rights to bring a claim in your local courts are not removed by this clause. Link's Sold Through Link Terms govern disputes about the sale.